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Account & Security
How do I reset my account password?
Click 'Forgot Password' on the login page, enter your registered email address, and follow the reset link sent to your inbox.
What security measures protect my account information?
We employ bank-level encryption (AES-256), two-factor authentication, regular security audits, GDPR/CCPA compliance, and strict access controls.
How do I update my company profile information?
Log into your account, go to 'My Profile,' and update your company details. Changes require administrative approval for security.
What happens if I need to cancel a service?
Contact our support team with your cancellation request. Most services allow 30-day notice, and we prorate fees for unused portions.
How do I contact support for account issues?
Email: support@galaxypl.com | Phone: +1 832-955-7099 (Client Support) | Hours: Monday-Friday, 9AM-5PM EST.
- 9950 Westpark Dr. Suite 305 Houston, Texas 77063, United States of America.
- +1 832-955-7097, +1 832-865-5849
- info@galaxypl.com
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